How can I find the "Cleverbridge reference number" for cancle Auto Extension?

[davirushi]

Hi there,

I just renewed my subscription and yes....it's auto extension but it's allright I can see the "Manage subscripton" now.

but the problem is it's request the  Cleverbridge reference number . so I check on email but there is no any email from CClener send to me.....

so....what should I do? 

 

Thank you

[hazelnut]

Try here

https://support.cleverbridge.com/hc/en-us/articles/207199968-Where-can-I-find-my-previous-license-information-to-activate-the-upgrade-I-purchased#:~:text=If your previous license was,to relocate your order details.

Also check your email spam folder.