License Key not accepted

[Abi01]

I bought Ccleaner pro plus for one year license for 3 device from Eneba but when I re-install on one of the device I got an error message (see attached screen shot). When I contact Eneba  I asked to contact ccleaner. Please help! The license key given to me is: {key removed/hidden}

[nukecad]

Licence keys should never be posted in open view (for anyone to steal). I have hidden it from public view so that only the staff and forum moderators can see it.

As the message says you will need to contact support to find out just why it was dectivated.
You can use the form here to raise your request:  https://support.ccleaner.com/s/contact-form?language=en_US&form=general

However given where you bought it from. and the price they are selling at, then I suspect that you may have been scammed and purchased a fake/hacked key.
Or posibly they are selling the same key(s) over and over again to different people.
That price is just too low to be true.

I can tell just by looking at it that it is an old key, (genuine old keys will work).
Did you not notice that on their selling page it gives an almost 10 year old release date?

If you have been scammed then you would have to take that up with the seller.