LondonA Posted September 11, 2023 Share Posted September 11, 2023 I contacted customer service to request a full refund however I haven't received any response. Tried following the directions online however it takes me to a broken link. Please advise! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 12, 2023 Moderators Share Posted September 12, 2023 8 hours ago, LondonA said: I contacted customer service to request a full refund however I haven't received any response. Tried following the directions online however it takes me to a broken link. Please advise! Does this link work for you ? https://support.ccleaner.com/s/contact-form?language=en_US&form=general Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
LondonA Posted September 13, 2023 Author Share Posted September 13, 2023 On 11/09/2023 at 22:14, hazelnut said: Does this link work for you ? https://support.ccleaner.com/s/contact-form?language=en_US&form=general Unfortunately no, it just takes me to the "Submit a Request" site. I've already submitted 2 requests and still haven't heard back. Any ideas would be greatly appreciated. Link to comment Share on other sites More sharing options...
Admin Laurence CCleaner Posted September 15, 2023 Admin Share Posted September 15, 2023 Hi @LondonA Our support team tell us that your support request was responded to on 14 Sept 2023, did you receive this response? If not please check your spam folder. Link to comment Share on other sites More sharing options...
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