redwolfe_98 Posted April 27, 2023 Share Posted April 27, 2023 when i run the software updater feature it says "it seems like you're offline. please check your internet connection and try again." i've never seen that problem, before, with the software updater feature. i am using cleaner build 6.11. incidentally, i disabled my HOSTS file, by renaming it "nohosts," to see if that was causing the problem, but disabling my HOSTS file didn't make a difference. maybe the avast servers are down, temporarily? i don't know. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted April 28, 2023 Moderators Share Posted April 28, 2023 That is usually because CCleaner sees there is an update but the server hosting that update is unreachable for some reason. It's a software company server, not Piriform or Avast. Can you say which software it is trying to update. There is a known problem with Teamworks in CCleaner 6.11 at the moment. PS. Playing with the Hosts file can make such issues worse. (You are experienced enough to know that though). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
redwolfe_98 Posted September 10, 2023 Author Share Posted September 10, 2023 i wanted to let everyone know.. i decided to try out using a particular software-program, the "binisoft windows firewall control" program, and it said that it needed for the windows "DNS client" service to be running in order for it to function properly, in order for its "event-logging" to function properly, that is. i had the "DNS client" service disabled since it needs to be disabled when using a large HOSTS file, which i used. i went ahead and installed the "binisoft windows firewall control" program and i could see that the program was not properly logging "events" due to the fact that the windows "DNS client" service was disabled. so, eventually, i decided to re-enable the DNS client service, along with some other, related windows services that i also had disabled. the main point: after re-enabling the windows "DNS client" service, along with re-enabling some other, related windows services that i had disabled, ccleaner's "software updater," in cccleaner's "tools," was back to functioning properly. i should also mention that, since i had re-enabled the windows "DNS client" service, i had to remove the "HOSTS" file that i was using. the HOSTS file that i was using also could have been part of causing the problem where ccleaner's "software updater" feature was not working properly. i've noticed that, with windows 10, and i believe that it was the same with windows 7, microsoft tries to make it impossible to disable the windows "DNS client" service. so, i consider that, that microsoft does not want people disabling the windows "DNS client" service. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now