ctrl Posted July 23, 2022 Share Posted July 23, 2022 Hello, as you can see in Software Updater screenshot, something need a fix, for Recuva, Speccy and Potplayer The Potplayer installed version is 1.7.21761 (C:\Program Files\DAUM\PotPlayer\PotPlayerMini64.exe) Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 24, 2022 Moderators Share Posted July 24, 2022 Thanks for the report. It is reading the version numbers in a slightly different way, and so updating them when it isn't needed. Although I'm not sure about PotPlayer, that does look to have read the current version number at all. This behaviour has been noticed and has been flagged up to be fixed. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 25, 2022 Moderators Share Posted July 25, 2022 This has been fixed for Speccy and Recuva, don't know about PotPlayer I don't have that here. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
ctrl Posted July 25, 2022 Author Share Posted July 25, 2022 It has been fixed also for Potplayer Did you check with defraggler too? that I have not installed Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 25, 2022 Moderators Share Posted July 25, 2022 I have Defraggeler and it hadn't been affected at all. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
ctrl Posted July 27, 2022 Author Share Posted July 27, 2022 seems the problem returned with Potplayer Link to comment Share on other sites More sharing options...
ctrl Posted August 26, 2022 Author Share Posted August 26, 2022 I updated PotPlayer to a newer version, in this occasion I completely uninstaller ccleaner with revo uninstaller and did pc reboot, then installed ccleaner again But the problem is still present Link to comment Share on other sites More sharing options...
Guest Andrei CCleaner Posted August 31, 2022 Share Posted August 31, 2022 Heya @ctrl please email our team at support@ccleaner.com so they could have a look over your issue. Thank you ! Link to comment Share on other sites More sharing options...
ctrl Posted September 6, 2022 Author Share Posted September 6, 2022 Kakao team (Potplayer team) replied to me, you have to check PotPlayer64.dll (or Potplayer.dll if x86) for software version and not PotPlayerMini64.exe (or PotPlayerMini.exe if x86) that is a stub file So now you have instructions how to fix it Link to comment Share on other sites More sharing options...
ctrl Posted February 7, 2023 Author Share Posted February 7, 2023 (edited) Now mistake with CPU-Z but it's same version Edited February 7, 2023 by ctrl Link to comment Share on other sites More sharing options...
ctrl Posted September 17, 2023 Author Share Posted September 17, 2023 Can you check for the error? Seem has not been fixed with CPU-Z Now I email at support@ccleaner.com and will link this thread to them Link to comment Share on other sites More sharing options...
Admin Peter CCleaner Posted September 18, 2023 Admin Share Posted September 18, 2023 Hi @ctrl, thanks for raising this. It should be fixed now. Link to comment Share on other sites More sharing options...
Bastet Posted September 18, 2023 Share Posted September 18, 2023 Same problem with Driver Easy. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
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