Post Update CCleaner for windows ko

[giannimuzi]

Hello if I update CCleaner, currently I have installed version 5.86.9258 (64bit), the program does not start anymore.
The version I am installing is the new 5.91.9537.

I work with Windows 10 Pro (64bit)

A thousand thanks
Gianni

[hazelnut]

Have you tried uninstalling 5.86 and then restarting your machine?

Then you can  download  a new copy of 5.91.

You can just download the free version and put in your licence details to turn it into pro version.

(Make sure you have a copy of your licence details before uninstalling )

[giannimuzi]

Ok I try this operation and update you.

Thanks

[giannimuzi]

Tried the proposed solution but I always get the same error that I am attaching.

Gianni

[hazelnut]

Did you try running the new 5.91 installer as admin?

[giannimuzi]

Yes I'm administration

[hazelnut]

2 hours ago, giannimuzi said:

Yes I'm administration

I mean right-click on the installer and select 'run as administrator''

[giannimuzi]

It has already been done but the problem is still there.

How to fix, I am currently reverting to the old version.

Thanks
Gianni

[giannimuzi]

I made an alternative attempt.

I have installed the original license, ver. 5.86.9258, I automatically went to update by installing the new version ver. 5.91.9537 and everything seemed to be restored.

Instead the program crashed on the Driver Updater module.

Do you have any other tips to fix the update?

Thanks
Gianni