ExaltedArrow Posted February 25, 2022 Share Posted February 25, 2022 (edited) Hello. Yesterday after using driver updater to update some of my drivers, I encountered huge fps drop in games, my fps went from like 35-45 to 1-5 it's unplayable ;right after updating my screen resolution changed from 1600*900 to 1024*768 if it can help to say it, but I'm able to change it back to 1600*900 ; I don't have any system restore point. When I encountered that fps drop I immediately reset my pc to original state with full cleaning options. Nothing changed, and as I have reset my pc I can't restore the drivers to old state within the CCleaner app. I searched a solution and I found I had to download old drivers I had before from the official maker. I searched for "hp probook 4710s drivers" but I could not find those. I don't want to lose my Windows license key so I won't reset from an ISO file that will make me lose it. My system information : Microsoft Windows 10 Professional 10.0.19042 Number 19042 Microsoft Corporation DESKTOP-L3LDH00 Hewlett-Packard Model HP ProBook 4710s Type x64 processor Intel(R) Core(TM)2 Duo CPU P7570 @ 2.26GHz, 2267 MHz, 2 hearts, 2 processors Thanks to help me, any help is welcome. Edited February 25, 2022 by ExaltedArrow Added that I don't have any system restore point Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 25, 2022 Moderators Share Posted February 25, 2022 Re-installing the same Windows version will not lose you your licence key as the key is digital and stored in the Cloud on the Microsoft Activation Server. https://answers.microsoft.com/en-us/windows/forum/all/will-i-lose-product-key-activation-if-i-reinstall/7065c1a5-0ed0-4668-a926-09c56f7e48ce Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
ExaltedArrow Posted February 25, 2022 Author Share Posted February 25, 2022 1 minute ago, hazelnut said: Re-installing the same Windows version will not lose you your licence key as the key is digital and stored in the Cloud on the Microsoft Activation Server. https://answers.microsoft.com/en-us/windows/forum/all/will-i-lose-product-key-activation-if-i-reinstall/7065c1a5-0ed0-4668-a926-09c56f7e48ce I will re-install the same Windows version and I'll tell you if the problem is solved. Thanks for your help. Link to comment Share on other sites More sharing options...
ExaltedArrow Posted February 25, 2022 Author Share Posted February 25, 2022 1 hour ago, hazelnut said: Re-installing the same Windows version will not lose you your licence key as the key is digital and stored in the Cloud on the Microsoft Activation Server. https://answers.microsoft.com/en-us/windows/forum/all/will-i-lose-product-key-activation-if-i-reinstall/7065c1a5-0ed0-4668-a926-09c56f7e48ce Worked by re-installing the same Windows version from external hard drive , thanks for your help ! Good day Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 25, 2022 Moderators Share Posted February 25, 2022 No problem. Good to hear you are sorted now Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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