guiberteau Posted February 8, 2022 Share Posted February 8, 2022 impossible d'enregistré ma licence please help Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 8, 2022 Moderators Share Posted February 8, 2022 See this, particularly the section "If you get an error saying that your license key is not valid:" https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#where-do-i-enter-my-license-key-ccleaner-professional-for-mac--0-8 If you are still having problems registering the licence then use the 'Contact Us' at the bottom of that page to get one to one help from the Support team. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
guiberteau Posted February 8, 2022 Author Share Posted February 8, 2022 J'ai fait tout ça. il semblerait qu'il y ai une erreur d'enregistrement de ma licence Link to comment Share on other sites More sharing options...
guiberteau Posted February 8, 2022 Author Share Posted February 8, 2022 Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 8, 2022 Moderators Share Posted February 8, 2022 I can see that there is a discrepancy in the names in your two screenshots. 'Sarl Guiberteau freres' in the first - 'Alain Guiberteau' in the second. Make sure that you are using the one registered with Piriform, 'Alain Guiberteau', when registering CCleaner. Je vois qu'il y a une différence dans les noms de vos deux captures d'écran. 'Sarl Guiberteau freres' dans le premier - 'Alain Guiberteau' dans le second. Assurez-vous que vous utilisez celui enregistré auprès de Piriform, "Alain Guiberteau", lors de l'enregistrement de CCleaner. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
guiberteau Posted February 8, 2022 Author Share Posted February 8, 2022 29 minutes ago, nukecad said: I can see that there is a discrepancy in the names in your two screenshots. 'Sarl Guiberteau freres' in the first - 'Alain Guiberteau' in the second. Make sure that you are using the one registered with Piriform, 'Alain Guiberteau', when registering CCleaner. Je vois qu'il y a une différence dans les noms de vos deux captures d'écran. 'Sarl Guiberteau freres' dans le premier - 'Alain Guiberteau' dans le second. Assurez-vous que vous utilisez celui enregistré auprès de Piriform, "Alain Guiberteau", lors de l'enregistrement de CCleaner. Justement je suis sûr d’avoir utilisé « sarl guiberteau freres » mais quand je redemande ma licence sur le site iOS me renvoie « alain guiberteau » il y a t’il un moyen de votre côté de réinitialiser ma licence. C’est urgent j’ai besoin de recuva car j’ai perdu des fichiers importants pour ma société Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 8, 2022 Moderators Share Posted February 8, 2022 Only support could alter a licence in that way. Email them at: support@ccleaner.com and explain your problem and what name you wish to use. Seul le support peut modifier une licence de cette manière. Envoyez-leur un e-mail à : support@ccleaner.com et expliquez votre problème et le nom que vous souhaitez utiliser. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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