Gavo Posted November 15, 2021 Share Posted November 15, 2021 I started getting emails saying license has expired, when I purchased there was no mention of expiry or I wouldn't have purchased. Why start sending emails now when according to you the license expired 2014? Link to comment Share on other sites More sharing options...
Gavo Posted November 20, 2021 Author Share Posted November 20, 2021 Oh well no reply. I purchased software to support the developer, there was no expiry or other benefit at the time. This was taken away and then asked to pay for again, this is the thanks for supporting. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 20, 2021 Moderators Share Posted November 20, 2021 This is the user forum, so we can't really help your issue. Try emailing support@ccleaner.com However there hasn't been any unlimited licenses in years, and even then they were rare ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted November 20, 2021 Admin Share Posted November 20, 2021 On 15/11/2021 at 22:46, Gavo said: Why start sending emails now when according to you the license expired 2014? We would have been sending messages to you periodically since 2016. When Piriform switched to subscriptions back in 2018 those old home use licence keys were grandfathered in, so they still work - provided that you haven't done anything to get yourself cancelled in the interim. But the service component ended for you back in 2014. If you don't need customer support or any of the newer features (Software Updater, Health Check, Driver Updater, etc), and you're still only using the one computer then you'd be fine to continue as-is. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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