Thedore Posted November 4, 2021 Share Posted November 4, 2021 How do I keep ccleaner pro from wiping out my bitwarden passwords woke up this morning to find them all gone Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 4, 2021 Moderators Share Posted November 4, 2021 Could you please give more details of what is happening? Are you using Health Check or Custom Clean? Have you used the Registry Cleaner or any other tools? "Woke up this morning". Is your computer left running and logged overnight? Is Smart Cleaning enabled or not? And of course the CCleaner version and Windows version will help. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Thedore Posted November 4, 2021 Author Share Posted November 4, 2021 (edited) 3 minutes ago, nukecad said: Could you please give more details of what is happening? Are you using Health Check or Custom Clean? Have you used the Registry Cleaner or any other tools? "Woke up this morning". Is your computer left running and logged overnight? Is Smart Cleaning enabled or not? And of course the CCleaner version and Windows version will help. srry windows 10 pro using health check did not use registry cleaner,laptop was turned off at night version 5.86,928 64 bit, smart cleaning is enabled,just using default as it came Edited November 4, 2021 by Thedore Link to comment Share on other sites More sharing options...
Thedore Posted November 4, 2021 Author Share Posted November 4, 2021 ok I found that my passwords atr still in bitwarden vault,they are just not showing in exrension.so I guess I contact bitwarden also but still need to stop this from happening again Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 5, 2021 Moderators Share Posted November 5, 2021 Although not sure what happened to 'hide' the passwords for you, searching the threads here on the forum I can't find any other reports of CCleaner affecting Bitwarden. So either it's something new happening and you are first to report it, or it wasn't CCleaner that did it? I'm not familiar with bitwarden, but from a quick look online it seem that this can happen occasionally and the solution is simply to resync your Bitwarden account, or close and reopen it:https://www.reddit.com/r/Bitwarden/comments/c19ae0/all_passwords_disappeared/ *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Thedore Posted November 6, 2021 Author Share Posted November 6, 2021 nope closing and reopening has not worked,neither did resyncing it I will try contacting bitwarden but thanks for looking Link to comment Share on other sites More sharing options...
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