neFo Posted October 19, 2021 Share Posted October 19, 2021 I had to reinstall CCleaner and i resend my license key to my e-mail but when i try to register it says that is not valid. I was copying and writing but none of these works. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 20, 2021 Moderators Share Posted October 20, 2021 I assume that by "resend my licence key to my email" you mean that you have used the Licence Lookup facility to get it resent to you? Check this article for the section on : "If you get an error saying that your license key is not valid:"https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#if-you-get-an-error-saying-that-your-license-key-is-not-valid--0-9 If the suggestions there don't help then use the 'Contact Us' button at the bottom of that article to raise a support ticket. Alternatively you can send an email to support@ccleaner.com describing your problem. Licence keys are private so we cant deal with them on this public forum, but support should be able to quickly sort things out for you. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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