Jump to content

Failure to give a straight reply to recovery request for S erial no.


I McD

Recommended Posts

Twice in the last week I tried to recover my licence no. for ccleaner pro which I had paid for some time ago (less than a year). Each time  I was asked to be patient as they were tryiing to trace my records. THere was no follow up email and I have heard nothing more from this company. Twice this happened and when I started a 3rd attempt today the same reply was about to be made but  no additional explanation given. This is a poor show in light of the grand claims made on the ccleaner website. I am running a trial verrsion of Pro on one of  my computers at the moment but I've no intention of paying for a full copy when the trial ends this week. I have 2nd copy of pro on my other laptop.

I lost the licence and software no following a reinstallation of Win 10 on the first laptop.

What should I do short of uninstalling everthing to do with ccleaner?  ( I understand I cannot transfer the licence no between copies).

IMCD

Link to comment
Share on other sites

  • Moderators
Quote

Just wanted to say all is now well apparently.

Thank you

 

IMcD

I assume that you posted that in the wrong place, and that all is indeed now well.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.