jmozdy Posted October 22, 2020 Share Posted October 22, 2020 I'm simply trying to remove software that the kids installed. It seems to me that the option to uninstall should be readily available, but when I click another users software/program, the "uninstall" option is greyed out. How do I control this with CCleaner? I have a support ticket in, but I feel like the forum users would be a better help. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 22, 2020 Moderators Share Posted October 22, 2020 It's probably a Windows ownership/permissions issue. In CCleaner PRO try going to Options>Users and selecting 'All Users' or adding those specific users. (Or try logging in as Caden and then uninstalling it). TBH though I would probably just use Windows own built in uninstaller from a Windows Admin (or elevated admin) account. Settings>Apps click the app name and select uninstall. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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