lm5520 Posted July 16, 2006 Share Posted July 16, 2006 In revision 1.31.325, even after closing ALL Mozilla Firefox browsers ( Firefox V 1.50.4), when running CCleaner, a pop-up message shows up indicating: " You must close Firefox/Mozilla to allow the Internet cache to be cleaned. Otherwise, this process will be skipped". This did not happen before I updated to the latest CCLeaner rev. Keep the good job. Thanks. Link to comment Share on other sites More sharing options...
Tarun Posted July 16, 2006 Share Posted July 16, 2006 Press Ctrl-Alt-Delete and see if the firefox.exe process is still loaded. I just tested this and there are no such issues. It only happens if you have Firefox open or the process is still going. Further testing, I renamed HijackThis.exe to firefox.exe and loaded it. Next I ran CCleaner and did an analysis. It told me Firefox was still running (even though it was actually HijackThis). Your Firefox is most likely hanging (due to a faulty extension/add-on). Simply kill the firefox process next time. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted July 16, 2006 Moderators Share Posted July 16, 2006 Yeah and the warning pop-up will stop CCleaner from causing problems with Firefox as a few people stated sometime ago by cleaning it whilst is it running. The warning is a safety precaution built into CCleaner now so that Firefox won't be cleaned while it's running, and therefore won't cause Firefox to have problems loading pages (if I'm remembering correctly). Edit: Brain-fart reply, I basically repeated myself twice in both sentences. Link to comment Share on other sites More sharing options...
lm5520 Posted July 16, 2006 Author Share Posted July 16, 2006 Andaravi, Tarun, Thanks. I checked your statements and you were right. Firefox did not appear as an appication but as a process. As long as the process is not "killed", the message from CCleaner appears. As soon as firefox process is "killed", CCleaner runs smoothly. I documented these steps and attached as jpeg files. CQFD Thanks again. Link to comment Share on other sites More sharing options...
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