cibertek Posted July 16, 2020 Share Posted July 16, 2020 I keep seeing this product called 'Kamo' popping up on my screen to download. It has your company's logo and it seems to be popping up from the CCleaner app. However, I can't find anything about it on your website. Google search links point to dead pages or even no information. Is this for real? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 16, 2020 Moderators Share Posted July 16, 2020 Apparently so from what I gather. Use the cached version of the google search result) Can you post a screenshot of the popup please? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
cibertek Posted July 16, 2020 Author Share Posted July 16, 2020 Sorry, no popup now and didn't capture when it happened. The popup originally sent me to a page that listed the products features. What made me suspicious is there was no link to purchase. I moved on to other things and the next day, the popup came back. Again, no link to anything so I checked the main site. No word or info about the product. I upgraded CCleaner to the latest build and haven't seen the popup again since. I came back to this again a week later because I just purchased more licenses of CCleaner and thought by now there must be more info about Kamo. It sounded like a very interesting product. Google search does show one link: https://support.piriform.com/hc/en-us/articles/360044772192-About-Kamo but its a dead "oops" page. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 16, 2020 Moderators Share Posted July 16, 2020 Cached version https://webcache.googleusercontent.com/search?q=cache:JC3lnT8nmaYJ:https://support.piriform.com/hc/en-us/articles/360044772192-About-Kamo+&cd=2&hl=en&ct=clnk&gl=uk From a Google search for Kamo ccleaner you get this where you can click on a cached page. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
cibertek Posted July 16, 2020 Author Share Posted July 16, 2020 Ok. I understand that. But why was it removed? Was the product a fake or was it just prematurely released and they had to pull back? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 16, 2020 Moderators Share Posted July 16, 2020 The product is not a fake but I do not know why the page was removed. Perhaps the product wasn't fully ready. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 16, 2020 Moderators Share Posted July 16, 2020 @cibertek Here is a more up to date page with the info and faq's on kamo. https://support.piriform.com/hc/en-us/categories/360003206171-NEW-Kamo https://www.ccleaner.com/kamo Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest Jenny CCleaner Posted July 16, 2020 Share Posted July 16, 2020 @cibertek thanks for reaching out to us. Are you able to advise roughly when you were receiving the popup's without the link? Any more info you could give would be helpful in making sure this is sorted out. Link to comment Share on other sites More sharing options...
cibertek Posted July 17, 2020 Author Share Posted July 17, 2020 Thank u @hazelnut, that helps. I'm glad its not fake. @Jenny CCleaner; I want to say earlier this week, around the 12th. I haven't been at this workstation in weeks and only came back on Saturday. I updated CC from 7705 and haven't seen another popup since. Looking forward to trying out Kamo. Link to comment Share on other sites More sharing options...
Guest Jenny CCleaner Posted July 17, 2020 Share Posted July 17, 2020 @cibertek thanks for the info, I will pass it on for further investigation. Link to comment Share on other sites More sharing options...
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