patthai Posted June 29, 2020 Share Posted June 29, 2020 I'm running into a weird issue. I cleaned my laptop with CCleaner and have not been able to login to any of my sites since then. I.e. the login credentials are correct, but the dashboard does not load, and the login page reappears. This is on Chrome as well as Edge, and FF (also private windows) On my other laptop I don't have this problem and it doesn't have a CCleaner. Is this a cookie problem? And if so, how can I set this up so that I can log in again? Thanks for your help. Link to comment Share on other sites More sharing options...
Willy2 Posted June 29, 2020 Share Posted June 29, 2020 - CCleaner is a very powerful tool. When you use the program for the first time then I would recommend to untick ALL boxes and then step by step tick more and more boxes and see how your system reponds after each step. - The default setting is that cleaning / removing of all cookies is enabled. - Just untick all the "Cookie" boxes for all browsers that show up in the list (Chrome, Edge, ............... ). Log-in for those programs / applications (again). After running CCleaner once more the cookies should be still there. - CCleaner also allows you to select which cookies must be kept and which can be removed. (Options > Cookies). System setup: http://speccy.piriform.com/results/gcNzIPEjEb0B2khOOBVCHPc A discussion always stimulates the braincells !!! Link to comment Share on other sites More sharing options...
patthai Posted June 29, 2020 Author Share Posted June 29, 2020 Hi Willy2, Ok thanks for the information. However, how do I regain access to this WP Dashboard again? Link to comment Share on other sites More sharing options...
Willy2 Posted June 30, 2020 Share Posted June 30, 2020 - I think you need to reset your password. Many websites allow you to do so. - I Always send an email to myself with the (new) Username & (new) Password after I have changed my log-in info and store that email in a special place. System setup: http://speccy.piriform.com/results/gcNzIPEjEb0B2khOOBVCHPc A discussion always stimulates the braincells !!! Link to comment Share on other sites More sharing options...
patthai Posted June 30, 2020 Author Share Posted June 30, 2020 Ok, will try that, thank you! Link to comment Share on other sites More sharing options...
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