G123 Posted April 28, 2020 Share Posted April 28, 2020 I have tried to update to new version of Ccleaner but, at the very end this is the screen I get and it is not updating. Anyone help please? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 28, 2020 Moderators Share Posted April 28, 2020 Can you give a bit more info please. What operating system are you using? What security software are you using? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
G123 Posted April 28, 2020 Author Share Posted April 28, 2020 Hi, Thank you I am using Windows 10, Malwarebytes and Windows defender. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 28, 2020 Moderators Share Posted April 28, 2020 Are you using the free version of CCleaner? Did you download from the CCleaner website? Are there any instances of CCleaner already running in the Windows TaskManager? Does the slim build from here work for you? https://www.ccleaner.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
G123 Posted April 28, 2020 Author Share Posted April 28, 2020 Thank you very much for your help, the slim version worked for me. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 28, 2020 Moderators Share Posted April 28, 2020 47 minutes ago, G123 said: Thank you very much for your help, the slim version worked for me. Good to hear you are sorted now Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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