KRJ Posted October 28, 2019 Share Posted October 28, 2019 On 12/07/2019 at 10:04, Dave CCleaner said: On your PC do you have Adobe Acrobat installed? Or were you opening PDF files in a web browser? If the latter then opening up the PDF files should continue to display them in a web browser as usual? I have about the same issue! My files are saving as ccleaner.... HELP!! Link to comment Share on other sites More sharing options...
KRJ Posted October 28, 2019 Share Posted October 28, 2019 All of the sudden, any document that I download and save, saves as ccleaner. The only other choice is "all files". I can't have this. I work from home and do tons of research. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 28, 2019 Moderators Share Posted October 28, 2019 It sounds like you have inadvertently downloaded CCleaner Browser, which has associated your files with the browser. Almost all newly installed browsers will do this and reassociate how files are opened. The possible inadvertent downloading of CC Browser will become less possible shortly (in a few weeks we are told) but can still be annoying for now. What can you do about it? This talks about PDF files - but it is the same process for any other file that has been reassociated. You just have to set the file association back to whichever programme you want to open those files with: *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
KRJ Posted November 12, 2019 Share Posted November 12, 2019 I need more instructions on how to fix this. I am not a computer wiz.... Please help! All of the sudden, any document that I download and save, saves as ccleaner. The only other choice is "all files". I can't have this. I work from home and do tons of research. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 12, 2019 Moderators Share Posted November 12, 2019 I've already answered you here: https://forum.piriform.com/topic/55455-ccleaner-browser-pdf-files/?tab=comments#comment-312287 PS. There is no need to ask a question more than once in different places, once is enough to get an answer (if someone knows). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
kim243824 Posted October 13, 2022 Share Posted October 13, 2022 This is so unacceptable. No credible app should ever hijack your files. Whatever excuse that is given is, again, unacceptable. I used to recommend CCleaner to people but will no longer be doing that and will be deleting it from all of my electronics. Link to comment Share on other sites More sharing options...
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