derekmski Posted August 28, 2018 Share Posted August 28, 2018 Every time I run CCleaner I have to re-login to GoToAssist Expert. I don't see any options for clearing GoToAssist so I'm not sure why this is getting cleared. Can this be fixed? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 28, 2018 Moderators Share Posted August 28, 2018 If you mean it's cleaning your saved login/password then make sure you have not checked 'Saved Passwords' in CC for your paticular browser. Then try unchecking 'Saved form information', some websites save logins there. Some websites no longer allow you to save login passwords whatever you do. It's another security measure. My mobile provider used to let you but changed a while back so you have to type it in every time. Check the websites security policy. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
derekmski Posted August 28, 2018 Author Share Posted August 28, 2018 This is not in the browser, it is in the GoToAssist Expert app. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 28, 2018 Moderators Share Posted August 28, 2018 Sorry I'm not familiar with that app. However many apps store things in the Internet Explorer settings. Try disabling cleaning of those in CC and seeing if that works. (If you have Win10 try the same with Edge cleaning). Did you check if the app has changed its own policy about saved logins? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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