f23948 Posted July 25, 2018 Share Posted July 25, 2018 is it possible to bring back optional out of sharing usage data with third parties for analytics purposes? Link to comment Share on other sites More sharing options...
ukheather Posted July 25, 2018 Share Posted July 25, 2018 +1 as I won't be using ccleaner if this is how it's going with sneaky privacy stuff like this heartbeat crap Link to comment Share on other sites More sharing options...
pk2 Posted July 29, 2018 Share Posted July 29, 2018 "heartbeat crap", as you call it, is part of CCleaner telemetry -- it helps Piriform to understand how CCleaner product is used, how many users use it, how often, which options they use, and which are not used. Every big software company (Microsoft, Adobe, ...) uses telemetry to improve their product. Heartbeat was introduced in CCleaner version 4.18+ in 2014, so this isn't something new. CCleaner's team really needs to understand how the product is used, otherwise they focus on some functionality which are not used by users -- how they can find it out? This is why telemetry exists. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 29, 2018 Moderators Share Posted July 29, 2018 1 hour ago, pk2 said: "heartbeat crap", as you call it, is part of CCleaner telemetry -- it helps Piriform to understand how CCleaner product is used, how many users use it, how often, which options they use, and which are not used. Every big software company (Microsoft, Adobe, ...) uses telemetry to improve their product. Heartbeat was introduced in CCleaner version 4.18+ in 2014, so this isn't something new. CCleaner's team really needs to understand how the product is used, otherwise they focus on some functionality which are not used by users -- how they can find it out? This is why telemetry exists. I presume you work for Avast? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted July 30, 2018 Share Posted July 30, 2018 Hi everyone, Thanks for your feedback. Please see this thread for the latest information on this topic: Link to comment Share on other sites More sharing options...
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