Sylvain Posted June 3, 2018 Share Posted June 3, 2018 Ccleaner suddenly exit when using "Run Cleaner" button, joined last log file. WINDOWS 10 FAMILY 1803 64 bits CCleaner64_v5.43.6522_2018-06-03_15-47-11.log Link to comment Share on other sites More sharing options...
Moderators mta Posted June 3, 2018 Moderators Share Posted June 3, 2018 g'day Sylvain and welcome to the Forums. many users are experiencing similar issues, most due to conflicts with Kaspersky and/or MalwareBytes. updating those programs to their latest versions seems to be helping some. if this issue only started occurring with v5.43 of CC, I recommend going back to an earlier version until it is sorted. earlier editions available at FileHippo. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Sylvain Posted June 4, 2018 Author Share Posted June 4, 2018 Thanks ! Work Fine with version 5.41.6446 Link to comment Share on other sites More sharing options...
Moderators mta Posted June 4, 2018 Moderators Share Posted June 4, 2018 good news. yeah, I've left mine at v5.40 until I feel confident with any of the newer versions and features. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
rogerlmartin Posted June 14, 2018 Share Posted June 14, 2018 Same prob. Both my Malwarebytes & Kaspersky are up to date. I woulda thought Piriform would try to fix this, or at least address the issue. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 15, 2018 Moderators Share Posted June 15, 2018 1 hour ago, rogerlmartin said: Same prob. Both my Malwarebytes & Kaspersky are up to date. I woulda thought Piriform would try to fix this, or at least address the issue. Once Kaspersky is updated to 19(g) (I believe that's the build), most users found that uninstalling and reinstalling ccleaner fixed the issue. Piriform is aware of the issues with both those antiviruses and, I believe, are working with those vendors on a fix. For now, it's suggested that you roll back to 5.40 if the reinstall doesn't work. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 15, 2018 Moderators Share Posted June 15, 2018 Also try this solution: https://forum.piriform.com/topic/52058-ccleaner-v543-close-on-clean-work-around/ ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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