wecelliott Posted March 13, 2018 Share Posted March 13, 2018 (edited) This update is not working it downloads and says it is installed but the message and download prompt runs in loop. installed version 5.40.6411 shows under about Piriform. windows 10 64 Edited March 13, 2018 by wecelliott Link to comment Share on other sites More sharing options...
OldMike65 Posted March 13, 2018 Share Posted March 13, 2018 Same here says its downloaded, and was successful ....over and over again, this is the Pro version I have. Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted March 13, 2018 Share Posted March 13, 2018 Hey guys, this should be fixed. It may take work instantly or it may take 30 minutes or so to propagate. Apologies for the inconvenience. Link to comment Share on other sites More sharing options...
wecelliott Posted March 13, 2018 Author Share Posted March 13, 2018 Thanks for quick reply Link to comment Share on other sites More sharing options...
LenP Posted March 13, 2018 Share Posted March 13, 2018 When I open CCleaner, it prompts me that there is a newer version, however when I click to download the new version it downloads an old version, usually the last one I downloded. This happens even when I download from the Piriform website. This is been happening for the last few version updates. What's up with that? Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted March 13, 2018 Share Posted March 13, 2018 5 minutes ago, LenP said: When I open CCleaner, it prompts me that there is a newer version, however when I click to download the new version it downloads an old version, usually the last one I downloded. This happens even when I download from the Piriform website. This is been happening for the last few version updates. What's up with that? Hi LenP, Please can you tell us which version of CCleaner you are running? (and which edition, e.g. 'Free', 'Professional', etc.) Link to comment Share on other sites More sharing options...
pwok Posted March 13, 2018 Share Posted March 13, 2018 I am running the free version of CCleaner. I updated it, then when I open CCleaner, it prompts me that there is a newer version, I download the new version but when it opens, it has the same message about a newer version. CC.docx Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted March 13, 2018 Share Posted March 13, 2018 2 hours ago, pwok said: I am running the free version of CCleaner. I updated it, then when I open CCleaner, it prompts me that there is a newer version, I download the new version but when it opens, it has the same message about a newer version. CC.docx Try closing the application (including from the System Tray) and relaunching CCleaner. Link to comment Share on other sites More sharing options...
maggieross Posted March 13, 2018 Share Posted March 13, 2018 I am running the Pro version of CCleaner, which I paid for because I would like a PRO version. Now, with the latest update, I get a window after cleaning that shows cute little pictures of a "bad guy" and a "waste basket" then I have to CLICK on a link to get back to a 'normal' screen showing what was deleted. EVEN when I go into the ADVANCED drop down and ask it to get me back to the good old normal screen, it shows me a LIST of the files deleted rather than just the 'location' and 'file size' that I used to get. What happened? Why cutsie-pie the application up? We're grown ups here. I want my adult version back, please. Thank you. Ann Kallal, graphics artist, age 75 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 14, 2018 Moderators Share Posted March 14, 2018 8 hours ago, maggieross said: I am running the Pro version of CCleaner, which I paid for because I would like a PRO version. Now, with the latest update, I get a window after cleaning that shows cute little pictures of a "bad guy" and a "waste basket" then I have to CLICK on a link to get back to a 'normal' screen showing what was deleted. EVEN when I go into the ADVANCED drop down and ask it to get me back to the good old normal screen, it shows me a LIST of the files deleted rather than just the 'location' and 'file size' that I used to get. What happened? Why cutsie-pie the application up? We're grown ups here. I want my adult version back, please. Thank you. Ann Kallal, graphics artist, age 75 Many others feel the same way https://forum.piriform.com/topic/51330-add-option-for-traditional-advanced-results-page/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Putzo Posted March 14, 2018 Share Posted March 14, 2018 I had the same issue (update looping) - found my license had expired. Renewed and voila. Good luck, Steve- PS: Win 10/64 v1709 build 16299.15 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now