contentdevelopmentteam Posted August 21, 2017 Share Posted August 21, 2017 I downloaded the ccleaner business msi installers and while the installer name says that it is 5.33 (ccsetup533_x64_be.msi), it actually installs version 5.32. This can be verified by looking at Programs and Features or the properties of the .exe itself. Link to comment Share on other sites More sharing options...
Moderators mta Posted August 21, 2017 Moderators Share Posted August 21, 2017 while over-the-top installation normal works, it doesn't always. have you tried removing the current version, rebooting, then installing the new one? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
ebtdad Posted August 22, 2017 Share Posted August 22, 2017 Good day, all - Whilst trying to install v5.33, my computer threw out a number of taskbar objects in the form of windows boxes with "CCleaner v5.33 Setup" in them. Try as I may, I can't get rid of them! Help, please? How do I go about deleting them?? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2017 Moderators Share Posted August 22, 2017 Have you tried rebooting your machine? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
contentdevelopmentteam Posted August 24, 2017 Author Share Posted August 24, 2017 It was a clean install. There was no other version of CCleaner installed previously on this system. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 25, 2017 Moderators Share Posted August 25, 2017 Have you done a ''restart'' of your machine? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
contentdevelopmentteam Posted August 29, 2017 Author Share Posted August 29, 2017 Yes I restarted my machine after the clean install. Programs and Features and the EXE both say that it is version 5.32.0.6129. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 29, 2017 Moderators Share Posted August 29, 2017 As you are using the Business Edition it may be a good idea for you to contact Piriform directly to sort this out. https://piriform.zendesk.com/hc/en-us/requests/new Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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