KNRover Posted March 6, 2017 Share Posted March 6, 2017 I've used CCleaner free for at least 10 years and have never had a problem with it not running. . . until today. Have the latest version (5.7). It starts to run the Cleaner, the progress bar gets about 1/2 way across, and a message pops up saying "CCleans has stopped working". I have rebooted the computer tried to run CCleaner in Safe Mode reinstalled it uninstalled an optional Windows update that I installed just before running CCleaner disabled Avast before running CCleaner run Avast and Malwarebytes scans. Neither finds anything. run a System Restore (to recommended point) None of this solved the issue. My OS on this computer is Win 7. I also have it on my laptop, which runs Win 10. CCleaner works on it. What's wrong? Link to comment Share on other sites More sharing options...
KNRover Posted March 6, 2017 Author Share Posted March 6, 2017 Never mind! Although I had reinstalled CCleaner, I did not first uninstall it; just ran a re-installation, thinking it would overwrite the original installation. Apparently doesn't do that. After uninstalling (thoroughly. . . using Revo Uninstaller), then doing a fresh install, CCleaner now works. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 6, 2017 Moderators Share Posted March 6, 2017 Thanks for letting us know what worked for you to get CCleaner running again Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now