LucasBS Posted August 10, 2015 Share Posted August 10, 2015 After setting everything up, and clicking install, the thing simply closes itself with no messages... Where do I start debugging ? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 10, 2015 Moderators Share Posted August 10, 2015 Need more info such as operating system which build of ccleaner (slim, full etc) What settings are you applying? Is one of them minimize to system tray? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
LucasBS Posted August 15, 2015 Author Share Posted August 15, 2015 Win7 sp1 x64. All updates. And I did re-download the installer more than once. The installer has 6.3 MB, Ver. 5.08 No matter what I set up, it doesn't install. Even ran as administrator. I may or may not unmark "Run CCleaner to recycle bin context menu" I may or may not unmark "Install Chrome browser" I may or may not mark advanced options, like "install just for me" I may or not change the installation path... None of these make a differenceI did not find anything similar to "minimize to tray" Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 15, 2015 Moderators Share Posted August 15, 2015 What antimalware product do you use? At what point during the setup does this occur? Edit Does it occur if you use the slim build from http://piriform.com/ccleaner/builds ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
LucasBS Posted August 24, 2015 Author Share Posted August 24, 2015 It worked ! Last week I've downloaded from pirinform. Now I've downloaded from your link. It was the same installer. Same version, same link... I'm perplex. It use to crash as soon as I click the install button, after unmarking chrome. No anti malware installed. Antiviruses are useless. And even if it was the case, I would be happy to discover EXACTLY what caused this. I don't like to say "problem solved", as it wasn't resolved by us, but I'm using CCleaner right now. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 24, 2015 Moderators Share Posted August 24, 2015 Glad you got Ccleaner working. I know it is your machine, your rules, but please re-consider having some security software installed on your machine. They are far from useless I can assure you. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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