Remodeler27 Posted July 21, 2015 Share Posted July 21, 2015 I tried to update CC cleaner numerous times. Thought was Kaspersky which was blocking me and took that off. When I click on the download button I get a little box on the bottom of my screen which asks to I want to open or run ? Regardless of which one I click I get CCSETUP507_exe Could not be downloaded. I'm frustrated because the version I'm running is woefully out of date and it need of being updated. Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted July 21, 2015 Moderators Share Posted July 21, 2015 Where are you downloading it from? Have you tried different sites? Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 21, 2015 Moderators Share Posted July 21, 2015 Change the _ to a . And it should work. I've had this happen in internet explorer before, usually caused by a corrupted cache ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted July 21, 2015 Moderators Share Posted July 21, 2015 (edited) Same thing my friend Nergal stated above, however explained a bit different: CCSETUP507_exe is not a valid EXE extension, it's missing the required dot, it should be ccsetup507.exe Edited July 21, 2015 by Andavari Link to comment Share on other sites More sharing options...
Moderators Andavari Posted July 21, 2015 Moderators Share Posted July 21, 2015 Also make sure you're downloading from Piriform.com, try the slim build installer from here: https://www.piriform.com/ccleaner/builds Link to comment Share on other sites More sharing options...
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