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Disk analyzer crashes minutes after starting


sue2earth

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When analyzing disks (choose "everything") CCleaner would run for a few minutes and then stop. The first time this happened a pop-up asked me to tell what was happening just before the crash. I responded and submitted. Tried to analyze disks again and CCleaner crashed again.

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what CC and OS versions?

AV software?

 

have you tried uninstalling, rebooting, downloading and reinstalling.

 

get download from here; https://www.piriform.com/ccleaner/builds

 

if the normal build fails again, try the portable build.

 

does it work if ran from Safe Mode?

 

before it crashes, what section in the progress bar was it cleaning?

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i don't think OP meant Cleaner part of CC

he/she asking regarding Tools > Disk Analyzer feature which is added nothing to enhance CC :angry:

same goes with Duplicate Finder :angry:
who ask for it? hate to see if CC turn like Tune-Up(bloat)

only add another thing to bug-to-be-fix list :P

 

@sue2earth

you need to state your OS and AV

can you test which drive/partition that lead to this problem?
if you have local disk C and local disk D partition on the same drive, can you test scanning one by one and report back which partition cause the crash?

scanning a flash drive also can help so that we know the Disk Analyzer can complete its job on your pc

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i have tried this analysis function too, for me everything worked with all available options incl. flash drive on my w8.1 64bit

I probably had luck again :D

 

perhaps i try it out on xp, vista and 7...

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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same goes with Duplicate Finder :angry:who ask for it?
Lot's of people in the suggestions board (not me though)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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OT but this are the feature that i never and will never use

 - Disk Analyzer -- feel incomplete, prefer TreeSize which is specifically for this purpose

 - Duplicate Finder -- no need to say anything, even member prefer not give any suggestion except use with caution,at your own risk etc

 - Addon Manager at Startup -- people get confuse with the word "Startup", cause people to think disable addons will improve windows startup...LOL at you Piriform

   Change it..Misc or whatever

 - Uninstall -- prefer use windows or 3rd party app

 

feature removal might not happen but i hope you can change "Startup" to something suitable

hope you read this or do i need to open thread in Suggestion?  B)  

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  • 2 weeks later...

uninstall goes faster with ccleaner for me

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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perhaps i try it out on xp, vista and 7...

 

 

have try it on two xp´s-goes fine :-) vista and 7 later

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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it went in my vista bus. and windows 7 pro. without problems

Versions of CCleaner Cloud; Introduction Ccleaner Cloud;

Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free

 

Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard"

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