WTF Posted December 2, 2014 Share Posted December 2, 2014 Well, CCleaner was recommended, so I downloaded and ran it. All my data is now gone, along with my logon, desktop, pretty much everything. I suppose I won't be suggesting this program to my friends. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 2, 2014 Moderators Share Posted December 2, 2014 What was your OS, and where did you download CCleaner from? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 2, 2014 Moderators Share Posted December 2, 2014 Did you tick everything and then clean? (bad idea) Also did you run the registry cleaner part? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
WTF Posted December 2, 2014 Author Share Posted December 2, 2014 Running Win 7. Downloaded from here. Did not check everything, just the defaults as it opened. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 2, 2014 Moderators Share Posted December 2, 2014 Do you have System Restore turned on on your machine? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted December 2, 2014 Moderators Share Posted December 2, 2014 as hazelnut states but more generally, any backups at all? but just in case, by sheer coincidence you have a corrupted user profile, can you go into Windows Explorer, your C:\ drive, Users folder and drill down to your login user, probably your name, or maybe Owner or whatever you have called yourself. what others are listed, there will be Public, Default, and what else? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
WTF Posted December 2, 2014 Author Share Posted December 2, 2014 I had a restore point but it was terrible. and only a month old. User profile was gone, public and default were there but useless. Got my login back but much Is still missing. Link to comment Share on other sites More sharing options...
Moderators mta Posted December 2, 2014 Moderators Share Posted December 2, 2014 maybe it was removed by a Moderator, but where did you get CC from? Your post#4 doesn't show a link. did you run the Registry cleaner in CC? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
WTF Posted December 3, 2014 Author Share Posted December 3, 2014 I am the administrator and more importantly the only person that touches this computer. I did not run the registry cleaner. I did a clean install of windows, backed up what I could. Life sux right now. Link to comment Share on other sites More sharing options...
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