samster Posted January 22, 2013 Share Posted January 22, 2013 I ran CCleaner a couple of days ago and it deleted all my Passcards (encrypted user/pass info). What the heck happened?!? This login information is really important to me. Does anyone know how to undo this? Thanks in advance. Link to comment Share on other sites More sharing options...
Alan_B Posted January 22, 2013 Share Posted January 22, 2013 I suggest that you fully specify :- Your Operating System ; The version number of CCleaner ; and a link to a page that fully identifies what you mean by PASSCARD - The best guess from Google is U.S. citizens can now apply for the new United States Passport Card. The U.S. Passport Card provides a convenient alternative to carrying a bulky, full sized U.S. Passport. https://www.usimmigr...g/passcard.html Link to comment Share on other sites More sharing options...
nodles Posted January 22, 2013 Share Posted January 22, 2013 Your Operating System ; Topic title tells Win7 (but not which version/bit of it). Where did you download CCleaner & do you use winapp2.ini? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted January 22, 2013 Moderators Share Posted January 22, 2013 like Alan, I'm not exactly sure what is meant by Passcards ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
kroozer Posted January 22, 2013 Share Posted January 22, 2013 Is this it, by AmericanExpress? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted January 22, 2013 Moderators Share Posted January 22, 2013 Hi everyone, we've all grown accustomed to not noticing topic titles. with apologies to the original poster http://www.roboform.com/support/manual/roboform#passcards ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
samster Posted January 23, 2013 Author Share Posted January 23, 2013 I suggest that you fully specify :- Your Operating System ; The version number of CCleaner ; and a link to a page that fully identifies what you mean by PASSCARD - The best guess from Google is https://www.usimmigr...g/passcard.html Operating system: Windows 7 Professional (64-bit Operating System) The version number of CCleaner: v3.26.1888 (64-bit) Roboform Passcards: http://www.roboform.com/support/manual/roboform#passcards Link to comment Share on other sites More sharing options...
samster Posted January 23, 2013 Author Share Posted January 23, 2013 Topic title tells Win7 (but not which version/bit of it). Where did you download CCleaner & do you use winapp2.ini? Operating system is Windows 7 Professional (64-bit). I downloaded CCleaner from downloads.com or it's own website, and I didn't use winapp2.ini Link to comment Share on other sites More sharing options...
samster Posted January 23, 2013 Author Share Posted January 23, 2013 Thank you all for the prompt replies! Just let me know if you require any more info, thanks. Link to comment Share on other sites More sharing options...
samster Posted January 29, 2013 Author Share Posted January 29, 2013 Anyone have any ideas? Any help would be greatly appreciated! Thanks. Link to comment Share on other sites More sharing options...
Alan_B Posted January 29, 2013 Share Posted January 29, 2013 I suggest that you run CCleaner to again delete your passcards. Then create a passcard Then use CCleaner to ANALYZE and right click on one of the results to see details, Then ANAYZE again to see all details of everything which CCleaner is ready to remove. Right click on the display of those results and choose the option "Save to text file" This should identify what Roboform created and CCleaner removes. Add that file to Exclusions. If you are unsure of exactly what to do then attach the text file to your reply. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now