clanderson Posted September 10, 2012 Share Posted September 10, 2012 Hey! I have had this problem with ccleaner for a while now, but just decided to inquire about it in the forums. So, basically, in my Uninstall list, I have a program that shows two entries, displayed in the pic below. This has happened before with various other programs. I was wondering - what's up with this? Anything I should do? Link to comment Share on other sites More sharing options...
Moderators DennisD Posted September 10, 2012 Moderators Share Posted September 10, 2012 Hi clanderson, and welcome to Piriform. Do the same duplicate entries appear in Add\Remove Programs, or any other uninstall tool you may have? Just having a quick look around this comes up as a possible cause ... The cause of this behavior may be a result of the previous version being installed per machine and the upgrade was installed per user. http://www.symantec.com/connect/blogs/problem-duplicate-app-entries-addremove-programs One of the guys may have a definite answer, but just something to think about. Link to comment Share on other sites More sharing options...
clanderson Posted September 10, 2012 Author Share Posted September 10, 2012 No, there is only a duplicate in ccleaner. And I believe this happened after an update - although I think there was also a duplicate present prior to the update. Link to comment Share on other sites More sharing options...
Super Fast Posted September 10, 2012 Share Posted September 10, 2012 I have seen duplicate uninstall entries before, & multiple things can cause them. 1) Installing the same program, but a different version of it. 2) Sometimes, certain updates to the program may cause such. 3) System Restore anomaly, or certain patches/fixes/updates/corrupted reg may cause this as well. CCleaner has a button to delete an uninstaller entry in it's uninstaller tool, so it may work to remove one of them via CCleaner. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 11, 2012 Moderators Share Posted September 11, 2012 CCleaner has a button to delete an uninstaller entry in it's uninstaller tool, so it may work to remove one of them via CCleaner. The problem with doing that is some things have orphaned entries, and deleting one of them may wipe out the whole thing. Also some software may have additional components which can cause it. Personally I'd leave it alone - if it ain't broken... Link to comment Share on other sites More sharing options...
Super Fast Posted September 11, 2012 Share Posted September 11, 2012 The problem with doing that is some things have orphaned entries, and deleting one of them may wipe out the whole thing. Also some software may have additional components which can cause it. Personally I'd leave it alone - if it ain't broken... True... May cause it not to uninstall, although usually it does. If that happens, a repair install or re-install is usually enough to fix it. Additional components may be included with some software, such as Office, but you (usually) cannot delete a MSI installer without special utilities. The codec pack, from what I understand, is likely using a form of installer package based on NSIS/Installshield type install/uninstall methodologies. Link to comment Share on other sites More sharing options...
eL_PuSHeR Posted September 11, 2012 Share Posted September 11, 2012 I have seen that behaviour too (Spotify comes to mind). It's not related to CCleaner only. Duplicate entries also appear on Add&Remove programs list. Link to comment Share on other sites More sharing options...
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