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Bizarre download problem


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I have been setting up a new computer and, in the course of it, naturally downloading lots of applications and updates. No problem until I tried to download the updated version of the CCleaner tonight, adn at about 98% complete, go a popup saying the download failed because I do not have permission to change the contents of the folder. The folder happens to be my desktop, W7. I tried on both user and admin accounts, same pop-up.

 

Has anyone else experienced this little cutie?

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Aside from what could be a possible reason for this, are you able to complete the download using safe mode with networking?

 

Also what happens if you let it download to your default download folder and not your desktop?

 

Read this thread

 

http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/0a8c0138-8e92-4cb1-8830-ff9464336d62

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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I had a similar problem recently with a download of WinApp2.ini which could not replace the previous version.

I found that for some unknown reason the previous version was write protected and for that reason could not be over-written or replaced.

I had to use CMD.EXE and "Go Old School" on the old version.

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