Alan_B Posted December 13, 2011 Share Posted December 13, 2011 I have compiled a list of all the add-ons shown in my computer IE9 (I could not find anyway for automatically producing this list, am I missing something?) For future needs I strongly recommend the Nirsoft portable tool SysExp. That can see almost every application that is running on the computer, and it can display almost every screen that any application can display. The super benefit is that what you see can also be exported into a text file ready for posting to a forum, even though the "Target Application" itself (e.g. IE9 Addons) has a GUI that prohibits any copy/paste actions. Link to comment Share on other sites More sharing options...
Guest MrT Posted December 14, 2011 Share Posted December 14, 2011 We need a dump file created by the crash so we can better investigate this problem. Please, make it available via a file sharing web site and PM me the link. Thanks! Link to comment Share on other sites More sharing options...
norton Posted December 14, 2011 Share Posted December 14, 2011 Hi Mr T Thanks for your interest. How do I create a dump file and when compiled is there another way for me to make it available to you other than a file sharing website for I am not sure what you mean by a file sharing website? Sorry for my obvious weakness with my computer knowledge although I do wish to proceed in resolving the startup menu crash issue by providing the dump file as requested. Link to comment Share on other sites More sharing options...
Guest MrT Posted December 14, 2011 Share Posted December 14, 2011 Take a look at this posting for instructions on how to get hold of CCleaner's dump files: http://forum.pirifor...ndpost&p=202322 You can use, for example, http://mediafire.com to share the dump file with us. Thanks Link to comment Share on other sites More sharing options...
norton Posted December 15, 2011 Share Posted December 15, 2011 Hi Mr T I feel I have now reached the end of my competence to deal further with your request for my computer Ccleaner dump file. I have looked into Microsoft Info but feel I could be led into making a setting error therefore I will not be proceeding any further with my request for a diagnosis of my Ccleaner Startup menu crash issue. I will keep my use of Ccleaner to my main purpose which I am quite happy with for clearing temporary files and cookies. Many thanks for your interest. Link to comment Share on other sites More sharing options...
Guest MrT Posted December 15, 2011 Share Posted December 15, 2011 No problem. We will try to replicate the problem in our lab. Thank you very much for your help and support! Link to comment Share on other sites More sharing options...
norton Posted December 21, 2011 Share Posted December 21, 2011 Thanks MrT 3.14 update has sorted my tool startup menu issue. I now have a fully working Ccleaner program again. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 21, 2011 Moderators Share Posted December 21, 2011 Glad this was resolved ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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