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Modem problem

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I have a hardware related problem and I hope this is the right subforum for posting this problem.


I have a problem accessing one website. When I try to visit the Piriform Software forums

(e.g. http://forum.piriform.com/index.php?showforum=4) (or any other webpage on that forum) then I am not allowed any more to gain access. The website responds with the following message:


""forbidden. You don't have permission to access /index.php on this sever. Additionally a 404 Not Found error was encountered while trying to use an ErrorDocument while handling the request"".


So, it seems the website recognizes me but doesn't allow me to enter that website. I blame the modem/router because when I go to a friend and try to visit the Piriform forums I am allowed in and then I am automatically recognized as well. Can a modem/router be infected with a virus ? I had some trouble with my firewall and had to (briefly) switch it off. As soon as possible I switched it on again but it seems that brief moment was enough to ""throw the modem/router into disarray"". I tried to re-install the router software but I can't find the installation software on the CD/DVD that came with the router modem.


Yes, I purged a number of internet related buffers (e.g. DNS) and deleted a cookie and logged in again but to no avail. This post is written on a friend's computer where I do have access to the Piriform forums.

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  • Moderators

It may be that you have been caught up in the forum spam filter Wiily.


I'll direct one of the admins towards this thread.


Can you post the IP address that cannot be used to access the forum (or pm it to me if you don't want to post it)

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  • 2 weeks later...

No, I don't have any access problems anymore. I ran the program Stinger (McAfee) and it indicated that one program was infected by a virus/trojan(??). Thankfully Stinger directly deleted that file and now I hope future access problems to the Piriform forum will be something of the past.

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