english44 Posted November 18, 2010 Share Posted November 18, 2010 I've noticed today that when I run the Cleaner and look in Options/Cookies that there is still a list of cookies to be deleted. It seems that I remember previously after running the Cleaner all the cookies I didn't wish to keep where gone, i.e. the left hand pane was empty. Am I misunderstanding something or is the cleaner not working correctly? Thanks...english44 Link to comment Share on other sites More sharing options...
kroozer Posted November 18, 2010 Share Posted November 18, 2010 Are all your internet browsers off? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 19, 2010 Moderators Share Posted November 19, 2010 Also Could be ghost cookies http://forum.piriform.com/index.php?showtopic=30465 http://forum.piriform.com/index.php?showtopic=30375 http://forum.piriform.com/index.php?showtopic=30220 and many more Some have suggested unchecking index.dat before cleaning (in case they are internet explorer cookies, which you do not tell us) many have had success after a computer reboot ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
english44 Posted November 19, 2010 Author Share Posted November 19, 2010 Ghost cookies - interesting. Yes, my browsers are closed and I have rebooted many times. In fact, I've uninstalled CCleaner, put on older versions, uninstalled them and still that list of cookies appears in the panel of those to delete. I'm running Vista Business and IE7 and recently added Firefox. The problem started just after installing Firefox but I don't see any connection to the install. Further, I cannot find the temp file where the cookies are stored in VISTA. Thanks for trying. Link to comment Share on other sites More sharing options...
kroozer Posted November 19, 2010 Share Posted November 19, 2010 I cannot find the temp file where the cookies are stored in VISTA. For my Vista I have them in IE 8: Internet properties\General\Browsing history\Settings\View files. And further down the list: Mozilla\Firefox\Profiles\yjy5atyw.default Link to comment Share on other sites More sharing options...
english44 Posted November 19, 2010 Author Share Posted November 19, 2010 Thanks, I think I've fixed it. I did find the cookie file by changing the attributes of files displayed and the CCleaner is also fixed. I downloaded and installed an older version, which apparently does not have the problem. Take care...English44 Link to comment Share on other sites More sharing options...
norel Posted November 19, 2010 Share Posted November 19, 2010 I had this same problem after installing CCleaner 3 on Vista. I also ended up going back to 2.36.1233 and everything's fine. Link to comment Share on other sites More sharing options...
english44 Posted November 19, 2010 Author Share Posted November 19, 2010 They're back! My computer is a complete mess this morning. Got an error message about Catalyst control center not working - I think it's got to do with my video card. Then System Restore went gaflooey - then I got it to work again - now all my favorities in IE7 are missing and it won't import them from Firefox or Opera or even import the bookmarks.htlm file. So I'm not sure which problem I want to attack first... Stay tuned and help out if you can Link to comment Share on other sites More sharing options...
kroozer Posted November 19, 2010 Share Posted November 19, 2010 Seems to be a popular issue. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 19, 2010 Moderators Share Posted November 19, 2010 Please note the Developers are hard at work trying to fix the ghost cookie issue. Also be sure these aren't flash cookies. If they are flash cookies you need to check Adobe Flash in the Application tab ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
english44 Posted November 19, 2010 Author Share Posted November 19, 2010 After a lot of bumping into trees in a dark forest, I got rid of the ghost cookies - back to an earlier CCleaner version. Favorites is still a blank slate in IE7 even though they are there on the hard drive. As far as Catalyst Control goes, haven't a clue and just too damned tired to try now. At 70 y/o, I just don't have the patience for the conveniences of computers! BTW, the fix for Catalyst didn't work. No "repository" folder in VISTA. But thanks anyway for trying. Link to comment Share on other sites More sharing options...
english44 Posted November 19, 2010 Author Share Posted November 19, 2010 [uPDATE - UPDATE CATALYST IS BACK TO NORMAL. Apparently, just doing half the fix you suggested, got it done...without the necessary file listed. Now, get my favorites back in the browser! Link to comment Share on other sites More sharing options...
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