Kingsgirl Posted August 31, 2010 Share Posted August 31, 2010 My entire laptop crashed during my download of Defraggler and I have not been able to recover anything...the screen is black and will not revive no matter what I have tried. I have used ccleaner for quite some time and have been very pleased and trusted Piriform. Now, I have lost a 2 year old laptop. I would appreciate any suggestions. Thanks in advance. Link to comment Share on other sites More sharing options...
eL_PuSHeR Posted August 31, 2010 Share Posted August 31, 2010 Have you tried using any Linux LiveCD or BartPE BootCD to access the drive outside your Operating System? Maybe the data is still accessable. I find quite strange that Defraggler may have cause your problem. It seems more like a hardware problem to me. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted August 31, 2010 Moderators Share Posted August 31, 2010 A completely black screen can possibly mean the display is turned down too dark, or the graphics card has went out. I've had burnt out graphics cards happen before on more than one occasion. It's somewhat easy to tell if you can hear the hard disk loading stuff and see the hard disk light flashing during startup. But of course if it's hardware failure no software can help fix that. Link to comment Share on other sites More sharing options...
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