richard g Posted April 27, 2010 Share Posted April 27, 2010 I'm a very unsophisticated computer user. I've been trying to update to v2.33 from v2.28 but have not been able to do so. I'm running windows xp and firefox. When I try to update a get a small "window" asking if I want to "save" or "cancel". When I choose "save" I get a blank "download" screen and the a little light on the front of my computer blinks a couple of times and nothing further happens. I've tried to download with the firewall disabled. I've also now "uninstalled" v2.28. I've used both the filehippo and the piriform.com sites with the same result. Any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 28, 2010 Moderators Share Posted April 28, 2010 What version of FF? any downloader addons? what if you rightclick the download link and choose save as? Most of our members (not me ) use firefox as their main browser ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
pwillener Posted April 29, 2010 Share Posted April 29, 2010 I don't know from where you are downloading v2.33 — v2.31 (April 26) is the latest official version according to http://www.piriform.com/blog/2010/4/26/ccleaner-v231. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 29, 2010 Moderators Share Posted April 29, 2010 I don't know from where you are downloading v2.33 ? v2.31 (April 26) is the latest official version according to http://www.piriform.com/blog/2010/4/26/ccleaner-v231. LOL Good call, I didn't even realize they had an incorrect version Number ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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