kevand Posted February 15, 2010 Share Posted February 15, 2010 Hi, under Win7 x64 automatic update don't work for me. Kev Link to comment Share on other sites More sharing options...
chelley Posted February 22, 2010 Share Posted February 22, 2010 Hi Kev not sure if this will help, but recently I have come across a lot of computers with WINSOCK damage I can only believe it is done by some malware there is a way you can fix this easily IF THIS IS THE CAUSE Please read the article below. Microsoft Method - RECOMENDED http://www.pctechbytes.com/2009/07/15/fix-...ock-in-windows/ WINSOCK REPAIR - TOOL WINDOWS ALL * http://www.softpedia.com/get/Tweak/Network...inSockFix.shtml Lots of peeps have had this problem ! Hope it helps Chelley Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 22, 2010 Moderators Share Posted February 22, 2010 I would not recommend doing the above if there is a chance of malware being present. The malware really needs to be dealt with first. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
chelley Posted February 22, 2010 Share Posted February 22, 2010 I would not recommend doing the above if there is a chance of malware being present. The malware really needs to be dealt with first. Hi Hazelnut yes thats a good point I have spent several years looking for the best tools and these tools do a very good job where malware is concerned I suggest installing A-SQUARED RUN THE UPDATE FEATURE THEN REBOOT IN SAFE MODE AND RUN A FULL SCAN FROM THERE, THIS WAY their is less possibility of anything bad interferring with the cleaning process. A-SQUARED can be run in a special custom heristic mode also to search for unknown malware this should only be done if you are sure their is some malware and nothing is detected during a normal scan as this custom scan can take a very long time to complete on a large (full) system, with many files. A-SQUARED FREE (Note is has excellent reviews it detects 99.7% of all malware) http://www.emsisoft.com/en/software/free/ I have seen much better results with this tool than many other well known tools. Anther very good free antivirus program with real time protection is AVIRA AVIRA http://www.free-av.com/ Again sorry to forget this important step Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 23, 2010 Moderators Share Posted February 23, 2010 If there as any chance of malware chelley it's a good idea to follow the steps outlined here http://forum.piriform.com/index.php?showtopic=20120 kevand... Do you get any error message when you try to update? P.S. Welcome to the forum both of you Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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