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Automatic update don't work for me


kevand

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Hi Kev not sure if this will help, but recently I have come across a lot of computers with WINSOCK damage I can only believe it is done by some malware there is a way you can fix this easily IF THIS IS THE CAUSE Please read the article below.

 

Microsoft Method - RECOMENDED

http://www.pctechbytes.com/2009/07/15/fix-...ock-in-windows/

 

WINSOCK REPAIR - TOOL WINDOWS ALL *

http://www.softpedia.com/get/Tweak/Network...inSockFix.shtml

 

Lots of peeps have had this problem !

 

Hope it helps

 

Chelley

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I would not recommend doing the above if there is a chance of malware being present.

 

The malware really needs to be dealt with first.

 

Hi Hazelnut yes thats a good point :P I have spent several years looking for the best tools and these tools do a very good job where malware is concerned :)

 

I suggest installing A-SQUARED RUN THE UPDATE FEATURE THEN REBOOT IN SAFE MODE AND RUN A FULL SCAN FROM THERE, THIS WAY their is less possibility of anything bad interferring with the cleaning process.

 

A-SQUARED can be run in a special custom heristic mode also to search for unknown malware this should only be done if you are sure their is some malware and nothing is detected during a normal scan as this custom scan can take a very long time to complete on a large (full) system, with many files.

 

 

A-SQUARED FREE (Note is has excellent reviews it detects 99.7% of all malware)

http://www.emsisoft.com/en/software/free/

 

I have seen much better results with this tool than many other well known tools.

 

Anther very good free antivirus program with real time protection is AVIRA

AVIRA http://www.free-av.com/

 

Again sorry to forget this important step :blink:

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If there as any chance of malware chelley it's a good idea to follow the steps outlined here

 

http://forum.piriform.com/index.php?showtopic=20120

 

kevand...

 

Do you get any error message when you try to update?

 

P.S. Welcome to the forum both of you :)

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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