old karapper Posted January 1, 2010 Share Posted January 1, 2010 Hi there, I am a new user of this site and CCleaner. Since running CCleaner for the first time I have lost access to the internet through IE and Firefox. This also coincided with the install of McAfee and my problem may be associated to that program as I have access to the net without McAfee running. Has anyone run into this before? Any assistance will be appreciated. Thanks Link to comment Share on other sites More sharing options...
kroozer Posted January 1, 2010 Share Posted January 1, 2010 Based on my long experience with CC, my totally biased opinion is that CC is not at fault and you should aim your sites at McAfee. Unfortunately, because I don't use that (McAfee's) distinguished software I cannot assist you in that endeavor. Link to comment Share on other sites More sharing options...
ident Posted January 2, 2010 Share Posted January 2, 2010 Hello and welcome. You pretty much answered your own question "as I have access to the net without McAfee running. " ccleaner only removes junk files. Personally if i was you i would not use mcafee, and try something like avast No fate but what we make Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 2, 2010 Moderators Share Posted January 2, 2010 If you do uninstall McAfee and have problems with the removal of it, they provide a cleanup tool to use (link to it on page) http://service.mcafee.com/FAQDocument.aspx?id=TS100507 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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