william doner Posted November 10, 2009 Share Posted November 10, 2009 WHEN I RUN CCLEANER IT GETS TO 7%, THEN LOCKS UP. I HAVE TRIED TO UNISTALL IT, IT WILL NOT EVEN UNISTALL. PLEASE HELP. I RUN VISTA HOME PREMIUM, 32 BIT. THIS STARTED LAST WEEK. I HAVE CHANGED NOTHING ON THE COMPUTOR. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 10, 2009 Moderators Share Posted November 10, 2009 Hello William, No need to post all it capital letters, it is considered as shouting anyway Are all you virus and malware scans up to date and clean? How are you trying to uninstall ccleaner, and what error message do you get when you try? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 10, 2009 Moderators Share Posted November 10, 2009 do you have wipe free space checked? are you running CCLEaner with admin privileges? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
william doner Posted November 11, 2009 Author Share Posted November 11, 2009 WHEN I RUN CCLEANER IT GETS TO 7%, THEN LOCKS UP. I HAVE TRIED TO UNISTALL IT, IT WILL NOT EVEN UNISTALL. PLEASE HELP.I RUN VISTA HOME PREMIUM, 32 BIT. THIS STARTED LAST WEEK. I HAVE CHANGED NOTHING ON THE COMPUTOR. Good morning. yes all my anti virus are up to date. when I try to uninstall ccleaner, it just sets there. no error messages or any thing. This morning I reinstalled ccleaner 2.25 over the old program and it worked. but only one time. then it locks up at 7% again. thanks for the help. Bill Link to comment Share on other sites More sharing options...
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