campervan Posted October 14, 2009 Share Posted October 14, 2009 i ran recuva, and had alot of old files... i did a gutman wipe with ccleaner, and a clear white space. when i went back into recuva, all the files were still there... surely this defeats the purpose of ccleaner? or is there something i'm missing here? thanks Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 14, 2009 Moderators Share Posted October 14, 2009 Did you actually open the files you recovered? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
campervan Posted October 14, 2009 Author Share Posted October 14, 2009 Did you actually open the files you recovered? didn't try... there's just a load of thumbnails... why would they be there if ccleaner was supposed to wipe em? cheers Link to comment Share on other sites More sharing options...
fireryone Posted October 14, 2009 Share Posted October 14, 2009 1. The files may still list as "existing" but the shouldn't be recuva-able. 2. Just to narrow down the info for the devs: Are saying that the thumbnail is viewable in the recuva preview, or that the file is listed? Can you also recover the file and see if it will open in you image application. Also list the ccleaner, recuva and windows version you are running. fireryone Link to comment Share on other sites More sharing options...
campervan Posted October 15, 2009 Author Share Posted October 15, 2009 well i can see the thumnails on some, and just file names on others with "no preview" using the latest versions. Link to comment Share on other sites More sharing options...
fireryone Posted October 15, 2009 Share Posted October 15, 2009 At the moment as far as I last knew WFS isn't able to rename the files. Can you also try recovering a file to see it is retrievable. or only the preview. fireryone Link to comment Share on other sites More sharing options...
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