norel Posted June 24, 2009 Share Posted June 24, 2009 Howdy folks. I just installed CCleaner 2.20.920 and have been looking through some of the Cleaning options. Under "Windows" all of the Advanced options are grayed out and the last three of the System options are also grayed out so I can't use them. Does anyone know if there's a simple reason for this? I have Vista Home Basic SP1. Thanks! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 24, 2009 Moderators Share Posted June 24, 2009 Do you mean if you put a tick in one of the greyed out options it doesn't become ''live''? Also best not to tick anything in advanced til you understand the program and what it cleans there. http://docs.piriform.com/ccleaner Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
norel Posted June 24, 2009 Author Share Posted June 24, 2009 It's like they're dead. I can't check them or uncheck them. You can see them, but they're dead. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 24, 2009 Moderators Share Posted June 24, 2009 May be an idea to download a new installer, and then run it to install over the top of the one you have. Sounds like all did not go well with your install perhaps. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
norel Posted June 25, 2009 Author Share Posted June 25, 2009 Just downloaded the new version 2.21 and it's working. Those options are still unchecked by default but now when I check them they work. Excellent! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 25, 2009 Moderators Share Posted June 25, 2009 Glad it's all working for you now norel Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now