Hewson Posted May 29, 2009 Share Posted May 29, 2009 Hey Everyone. I am having an issue with running the software, it states unable to find boot sector. The older version of this software I was able to scan my whole computer without an issue, not since I have upgraded it wont scan. I have done what I should have to make things work can anyone help me..? Duane Link to comment Share on other sites More sharing options...
catherinecarter85 Posted May 30, 2009 Share Posted May 30, 2009 I don't understand. can you help me. Link to comment Share on other sites More sharing options...
tikanian Posted June 11, 2009 Share Posted June 11, 2009 Mine too! Its seem that the latest Recuva version wont work at all. It couldn't scan anything, not even lost document. Whats happened?? Help us please... Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 12, 2009 Moderators Share Posted June 12, 2009 OK unless anyone is willing to give info such a recuva version used, operating system, which service pack, it's difficult to give advice Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
tikanian Posted June 12, 2009 Share Posted June 12, 2009 I use Windows Vista Home Premium SP 1 (32-Bit) my Recuva version ist v1.27.419 hope that help you to fixed the problem on the version. Link to comment Share on other sites More sharing options...
Guest MrRon Posted June 13, 2009 Share Posted June 13, 2009 Can you post /debug logs and we will look into this. MrRon Link to comment Share on other sites More sharing options...
tikanian Posted June 17, 2009 Share Posted June 17, 2009 I've tried to used the older version (v26. 416 if I'm not mistaken) than the version I recently used. It won't work neither. I guess the problem is in my laptop oder the program inside it.... The search windows came and dissapeared instantly, and came nothing else... here the display of my recuva.. (after the search windows went away) Link to comment Share on other sites More sharing options...
Plastic Posted June 22, 2009 Share Posted June 22, 2009 I am having the same problem with an USB Flash Drive which suddenly stopped working. The drive is still recognized, but as if it had never been formatted... I was able to "see" some of my files with the trial version of GetDataBack FAT, so my files are still there But this software is unfortunately quite expansive :/ Recuva tells me "Unable to read boot sector" I have run the app with /debug and attached the log and dmp file (I had to zip the dmp first). Could you please look into that? I really want to get back these datas, but not for 80$ Recuva_log_1_27_419__22_6_2009_20_20_.txt Recuva.exe_22_6_2009_18_20_25_687.dmp.zip Recuva_log_1_27_419__22_6_2009_20_20_.txt Recuva.exe_22_6_2009_18_20_25_687.dmp.zip Link to comment Share on other sites More sharing options...
Guest MrRon Posted June 24, 2009 Share Posted June 24, 2009 Thanks we will look into this MrRon Link to comment Share on other sites More sharing options...
waitakere kid Posted July 13, 2009 Share Posted July 13, 2009 Thanks we will look into thisMrRon Its now july how long will it take for you to reply??? my problem is the same as above recuva will not scan, I use Windows Vista Home Premium SP 1 (32-Bit) my Recuva version is V1.28.424 just tells me can not scan c d f drive old version used to no problem. cheers WK Link to comment Share on other sites More sharing options...
Guest MrRon Posted July 15, 2009 Share Posted July 15, 2009 Your log and dump show that your boot sector is not readable. Recuva uses the boot sector to determine file system type and parameters and currently it will not work without a boot sector. Sorry it didn't work out MrRon Link to comment Share on other sites More sharing options...
billy2009 Posted July 24, 2009 Share Posted July 24, 2009 how do you then make the boot sector readable? Link to comment Share on other sites More sharing options...
eniwetok Posted July 24, 2009 Share Posted July 24, 2009 how do you then make the boot sector readable? I'm assuming that if Recuva needs the boot sector to be intact then it might not work on a drive that can't boot? Of course if you have a install or upgrade disk for the Windows OS you have, you can access the recovery console and try to fix the boot sector there. If it can't be fixed I don't think the mods would care if I mentioned that there is at least one another recovery program... hardly free $99, that contains its own DOS-based OS so it can navigate drives that won't boot. It's called Data Rescue by Recover Soft. But its purpose may be a bit different than Recuva. It's good for files that are NOT deleted but just stuck on an unbootable drive. Link to comment Share on other sites More sharing options...
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