schatzi891 Posted February 19, 2009 Share Posted February 19, 2009 Hi Everyone... I just downloaded Firefox a few days ago and now I can't seem to read my AOL e-mail in there. This seemed to happen after I ran the CCleaner program. I wonder if it didn't remove some files I need for dial-up or maybe some other files that I need? Does anyone what might have happened? My AOL homepage and e-mails open up fine in IE 7. Thanks for your time, Sylvia Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 19, 2009 Moderators Share Posted February 19, 2009 Something to try, although I don't know if it will work: 1. Start Firefox. 2. Click Tools, Clear Private Data. 3. Close Firefox, then restart it to see if it now works with your email. Link to comment Share on other sites More sharing options...
Keithuk Posted February 20, 2009 Share Posted February 20, 2009 Welcome to Piriform Sylvia. I've had a similar problem for the last 3 or 4 days. I'm not saying its related or CC has caused the problem but I can't access my emails with IE6.0 SP1 and Outlook Express 6.0. You click on Send/Receive and it just sits there doing nothing. IE works without any problem. I did a system restore a couple of days ago then it worked. Yesterday it stopped working again. Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
YoKenny Posted February 20, 2009 Share Posted February 20, 2009 I do not have a problem reading my email in OE nor Hotmail after running CCleaner and I discussed it here: http://forum.piriform.com/index.php?showto...&hl=hotmail I don't use Firefox and I believe that it should be Thunderbird that reads email. I also see that there are several reports of Thunderbird not being able to retrieve email because the anti virus application has blocked email reception. "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
Keithuk Posted February 20, 2009 Share Posted February 20, 2009 Well my email has started working again today. I'm not sure if it was just a glitch or what. I'm not blaming CC as I've said. We will have to see what happens tomorrow. Now I didn't get a reminder that Kenny had answered this email but thats just this forum not OE. Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
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