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Newbie--Help


sallywhite1215

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I ran CCleaner tonight for the first time. It analyzed my files, and among the ones it was set delete were all of my word documents. As in two years worth of school papers, resumes, cover letters etc. How do I clean my computer without losing my stuff?

Hi Sally,

Good thing that you checked.

CCleaner is set to delete things related to Word and Office and such that is stored in areas that are considered temporary or temp. work areas. Other users have inadvertantly kept all their data in these areas for a long time like you.

In the Cleaner window you will see the Applications tab. On that list you will find the name of the Applications that are "ticked" to be cleaned. Turnoff the Applications that you are concerned about until you find out where your data should be stored.

Always review that Analysis Report until you get all the Applications the way that you want them.

 

Beginners advice

Start here with this link and follow its advice.

http://forum.piriform.com/index.php?s=&amp...st&p=105208

Also see this link about the Registry and newbies.

http://forum.piriform.com/index.php?s=&amp...ost&p=96510

Come back and let us know how you did and what else we can help you with. There are lots of easy things to learn. One step at time.

 

:) davey

http://www.ccleanerbeginnersguide.com/

CCleaner Beginner's Guide.com Bookmark and save to Favorites

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The only 'Word' option I have under CC/Applications is Office XP, which is ticked, and I've never had an Word file removed. CC never goes anywhere near My Docs, so I'm wondering whether you have anything set in the Include section?

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I also wonder if Sally is seeing .lnk files (i.e. recent documents etc)

 

Sally Best practice is to save your Documents in the My Documents Folder. Where, if you don't mind my asking, are your documents currently being saved?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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I did it again after un-checking several applications, including MS Word and MS Office. It's still selecting files from my documents to be deleted. Where exactly am I supposed to be storing my documents in order for this to not happen?

Hi Sally,

I am glad we have input from other users.They have some good info also.

I think the other members are pointing in the right direction.

 

Can you send us a snap shot of those items as they appear on the Analysis list.

We can examine and explain exactly what is appearing on your list.

Your files and program may all be exactly where they belong.

There may be no worries in this situation but you are always wise to ask.

I have seen the situation where users were running the actual program from a temporary area and when they ran CCleaner the program disappeared. This happens infrequently but it does happen.

 

:) davey

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