ShowStopper Posted April 21, 2008 Share Posted April 21, 2008 Hi, I've been using several previous versions of CCleaner with no problem, but starting a few days ago when I start CCleaner I get the CCleaner window for about a second, and then it disappears, the application terminates. I didn't install a new version nor change any settings. A clean reinstall after the appearance of the problem didn't help either. Any suggestions? Has anyone encountered such a problem? Thanks, "Showstopper". Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 22, 2008 Moderators Share Posted April 22, 2008 In CCleaner options - advanced is there a tick in 'close CCleaner after cleaning'? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
davey Posted April 22, 2008 Share Posted April 22, 2008 Hi,I've been using several previous versions of CCleaner with no problem, but starting a few days ago when I start CCleaner I get the CCleaner window for about a second, and then it disappears, the application terminates. I didn't install a new version nor change any settings. A clean reinstall after the appearance of the problem didn't help either. Any suggestions? Has anyone encountered such a problem? Thanks, "Showstopper". Hi Showstopper, Yes, some others have had this problem. Unfortunately,it sometimes is caused by some malware that has penetrated your defenses. See this link and the following posts in it. http://forum.piriform.com/index.php?s=&...ost&p=97095 Please let us know the results.Also provide the following info if it persists. The following info will help give others maybe come up with a solution. These answers help to evaluate the problem.Just fill in the answers next to the questions? Provide a list of your CCleaner.ini file. CCleaner version ? OS,edition ,and version ? Browsers and ver.? Security software and ver? Other data you think might be relevant? What did you do and then what happened? Thanks, davey Don't forget a new update to the CCleaner Guide came out Feb. 06,2008. http://forum.piriform.com/index.php?showtopic=1504 Bookmark it and save in your Favorites. Thanks for taking your time to make a report. Link to comment Share on other sites More sharing options...
davey Posted April 26, 2008 Share Posted April 26, 2008 Hi,I've been using several previous versions of CCleaner with no problem, but starting a few days ago when I start CCleaner I get the CCleaner window for about a second, and then it disappears, the application terminates. I didn't install a new version nor change any settings. A clean reinstall after the appearance of the problem didn't help either. Any suggestions? Has anyone encountered such a problem? Thanks, "Showstopper". Hey Bud, Where are you?What happened? Been waiting to hear back from you. I had one other thought about your problem.Had to go back and dig up your post again. Anyhow,UNTICK the Automatically check for updates to CCleaner option at Options > Settings. Sometimes this causes problems if there are Internet connect problems,browser bugs etc. Let us know what is happening. Good Luck, davey Link to comment Share on other sites More sharing options...
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