punkzip Posted October 3, 2007 Share Posted October 3, 2007 Running v2.01.507 on Vista and keep getting a "Disk not in Drive" error when using the cleaner. It appears twice and then when I hit the "ignore" button two times the message goes away and CCleaner begins working. There was also an exception error when I checked the box to clean Java under "applications" but I forgot to record the exception number. I uninstalled 2.01.507 and will revert back to an earlier version for now until a newer version is released. Still an awesome application and I would be lost without it. Link to comment Share on other sites More sharing options...
punkzip Posted October 5, 2007 Author Share Posted October 5, 2007 Well, this may be a Vista issue and not a CCleaner issue. Unfortunately, CCleaner is the only program I am having this problem with. Apparently there is an article, KB942682, in the Microsoft KB that describes the exact problem I'm having. There is also some discussion on a couple of forums about this. Microsoft has released a hotfix that has to be requested from them. What a pain. Hope this fixes the problem. Link to comment Share on other sites More sharing options...
ishan_rulz Posted October 5, 2007 Share Posted October 5, 2007 hmm interestin .. anybody else using Vista havin this prob ? Simplicity is hard. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 5, 2007 Moderators Share Posted October 5, 2007 XP has something somewhat similar but not exactly as that Microsoft KB article details from time to time with some programs, however after several reboots it goes away in XP. Windows bugs! Link to comment Share on other sites More sharing options...
punkzip Posted October 5, 2007 Author Share Posted October 5, 2007 Update: I applied the KB942682 hotfix that MS provided (after waiting 8 hours) and it did not resolve the issue. I then proceeded to check and uncheck every option in CCleaner then hit "Run Cleaner" to see what would happen. The error message quit popping up once I unchecked "CA Anti-Virus" and "Windows Defender" under the "Utilities" section of "Applications". As long as either or both of these boxes were checked then I would get the error. To help clarify, here are my system specs: CCleaner 2.01.507 Internet Explorer 7 (7.0.6000.16386) Windows Vista Home Premium 32-bit CA Anti-Virus 9.0.0.115 Sony Vaio VGN-N365E Notebook Intel Core Duo T2450 2.0GHz 2GB RAM 120GB HDD 4GB Lexar ExpressCard SSD w ReadyBoost enabled Mobile Intel 945GM Express Chipset Hope this helps resolve what appears to be an isolated quirk of some sort. Link to comment Share on other sites More sharing options...
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