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About arizonabay

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  1. No one bothered before, and wouldnt bother now if it hadnt been for the obvious "oops guess we shoulda took it serious, lets be friendly and hope it helps" factor - deny it all you want, it doesnt matter at all, but its true. What part of 'I went from working 7 hours a day, 5 days a week to my current 12 hours a day 6 days a week because of this, and can't even estimate when I will be caught up again' did you not understand? And no thats not blaming you personally, that is saying - take a minute and just TRY to imagine how you would feel in the same situation. Can't imagine it? That's right,
  2. Mine had absolutely nothing to do with it. If it never existed, the outcome would have been the same. The OP on this thread would have posted and it would have been fixed. Bottom line. The point is, go back and look how long it took for anyone to even ask to see my settings. 5 days, and it wasnt a MOD or ADM. The 'solution' was to suggest my daughter did it, that Norton's did it, etc. No one cared. Thats all I was saying.
  3. All I'm saying is after stating what I lost, even $1200.00 worth of work, I didn't see MrG showing up to take a look. I went from working 7 hours a day, 5 days a week to my current 12 hours a day 6 days a week because of this, and can't even estimate when I will be caught up again - go figure. And by the way, I am the administrator on my computer, the only one allowed to change settings and I have not touched a setting in over a year. So as far as 'how my settings got changed to allow this' - another mystery, but we saw what happened the first time I had a mystery and brought it here. Good
  4. The ONLY thing that was done was suggest my daughter did it and then tell me it was related to my AV (Norton's), and I'm not bitter, I just realize now that for the everyday common user, they truly could care less.
  5. Well well well. I truly hope next time a non-computer whiz comes and tries to tell you about a problem such as mine, you wont take it so lightly. Now image having the problem without NEARLY the computer expertise as the OP - I lost everything and couldnt get it back and when I came and asked for help, practically got laughed at. Someone like the OP comes along that not only experiences the same problem, but has enough technical knowledge to know what the problem is and he gets a "oh, we'll work on that right away" - Nice. Thanks a lot. You know I stated in my original post I would continue to
  6. Thank you so much Odds for showing me someone else was having the same problem. BIG hugs!
  7. v1.28.277 - Updated Hotfix Uninstaller cleaning. - Added secure certificate to the installer. - Improved secure deletion performance. - Fixed a few issues with 64bit OSs. - Fixed checkbox bug on Issue Scanner. - Added Galician Translation. - Minor updates to Arabic and Hebrew. - Minor interface and style update. - Minor performance tweaks. v1.27.260 - Added secure file deletion. - Added Windows HotFix Uninstaller cleaning. - Added optional CCleaner/Yahoo! toolbar. - Updated application icon. - Fixed large file size issue. - Fixed Firefox cookie error. - Restyled Startup pro
  8. Key Name: HKEY_CURRENT_USER\Software\VB and VBA Program Settings\CCleaner\Options Class Name: <NO CLASS> Last Write Time: 9/17/2006 - 6:46 PM Value 0 Name: Language Type: REG_SZ Data: 1033 Value 1 Name: BackupDir Type: REG_SZ Data: C:\Documents and Settings\Owner\My Documents Value 2 Name: UpdateCheck Type: REG_SZ Data: 0 Value 3 Name: SecureDeleteType Type: REG_SZ Data: 0 Value 4 Na
  9. I have never used Norton Goback before this incident, and as a matter of fact, almost forgot about it being a part of the security system.. It has been installed on my computer for 3+ years, so what are the odds the program chose to do this now, at the exact same time I ran CCleaner, having never used Goback or even opening it until a day after this happened? I had scanned everyday because I had put everything on autoscan. Just forget it. Half here are insistent it was NOT CCleaner that deleted them when I saw the list myself with CCLeaner name listed next to each file, and the other half thin
  10. say or believe what you want. I am a super fan of CCleaner. The files were SHOWN as being deleted by CCleaner on Norton GoBack (each file shows what deleted it, each file said CCleaner). My daughter touched nothing, it was in the process, and done by the time she sat. She did nothing but close it and log me off.
  11. I need to say... I was searching google for this issue, found this and immediately registered to post. I have used ccleaner for over a year and absolutely love it. Last night I started ccleaner and left (my daughter was coming to use the computer, she knows to finish it) I have used CCleaner at least 100 times. I sign on today and here is what is gone 90% desktop items all computer/system settings all restore points all documents all pictures 95% of installed programs huge data files for my work all work invoices and billing I even lost CCleaner! and I have spent all day today
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