CCleaner not worky, worky

[rhys]

I have tried loading and running CCleaner on my laptop 6-7 times now and always get the same result. The program loads with no problems and adds the icon to the startup window. (XP) When I click on the icon an hour glass appears for about 2 seconds and then disappears. CCleaner never opens or runs? Am I a dink and missing something? I use this program on 3 of my other computers w/ no issues what so ever.

 

All help and or input is greatly appreciated.

[hazelnut]

So you are able to download and install the progam okay, you just cannot open it ?

What happens in safe mode?

Also when you install it do you have " automatically check for updates ticked"? If so try unticking this option.

Does ccleaner show up in add and remove programs?

 

Welcome to the forum rhys

[rhys]

So you are able to download and install the progam okay, you just cannot open it ?

What happens in safe mode?

Also when you install it do you have " automatically check for updates ticked"? If so try unticking this option.

Does ccleaner show up in add and remove programs?

 

Welcome to the forum rhys

 

 

The program downloads and installs w/o a problem.

 

I unchecked the "Check for automatic updates" and still the nothing.

 

No, CCleaner does not show up in the 'Add & Remove Programs' window. It does show up on the start menu and in the all programs list.

 

The program loads & installs normally, but when I click on the the icon to open & run the program I get the hourglass icon for about a sec or two and then nothing.

 

Not sure what yo mean by Safe mode?

[hazelnut]

Here are 2 methods for running in safe mode ( scroll down to the xp one after reading the introduction )

 

http://www.bleepingcomputer.com/tutorials/tutorial61.html

 

Also just checking this out here

 

http://forum.ccleaner.com/index.php?showtopic=5739