Joe737 Posted July 17 Share Posted July 17 Hi, CCleaner version v6.2611169 (64-bit) running on Windows 11 Professional (x64) Version 23H2 (build 22631.3880). CCleaner is skipping over Microsoft Edge when cleaning. Here's a screenshot: Question: What's the fix? Thanks for any assistance you can offer. Joe Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 17 Moderators Share Posted July 17 Before a clean, open task manager and kill msedge (check both running apps and processes (further down the list). ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Joe737 Posted July 17 Author Share Posted July 17 Hi Nergal - Well, that certainly works. However, this problem only popped up yesterday. There has to be a fix other than the one you posted. Thanks for the tip. Joe P.S. I've been using CCleaner since it was called Crap Cleaner in beta. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 17 Moderators Share Posted July 17 2 hours ago, Joe737 said: Hi Nergal - Well, that certainly works. However, this problem only popped up yesterday. There has to be a fix other than the one you posted. Thanks for the tip. Joe P.S. I've been using CCleaner since it was called Crap Cleaner in beta. You may have hidden the warning (and CCleaner's attempt to close edge) go to options> advanced and uncheck hide warning messages. This is edge's fault not CCleaner so you can uncheck a few things in edge's settings to lessen the frequency of edge not closing properly. In edge settings go to system and performance. Turn off startup boost and continue running extensions and apps when Microsoft edge is closed ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Joe737 Posted July 17 Author Share Posted July 17 Hello again, I checked both areas on Edge you recommended. Both were already unchecked. Joe Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 17 Moderators Share Posted July 17 Then it maybe an addon that doesn't close right? I had this alot a few months ago (i could tell because smart monitor would not fire when i closed edge) and just have become accustomed to having task manger minimized to the status bar. But for the last few weeks (since update tuesday june) everytime i close edge smart monitor pops up. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Joe737 Posted July 18 Author Share Posted July 18 I'm not 100% sure, but I think Edge updated a couple of days ago, and I believe CCleaner also updated recently. That might have caused the problem. For now, I'll just use the Task Manager to shut down Edge before I use CCleaner. Thanks for your assistance. Joe Link to comment Share on other sites More sharing options...
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