BasenjiMom Posted June 21 Share Posted June 21 Ordered Professional Pro earlier today and entered incorrect email address. Haven't received key code. Registered account with correct email address. Unable to enter under support kept getting message I could be a robot. Thank you Link to comment Share on other sites More sharing options...
JamesRM Posted June 21 Share Posted June 21 Do you mean you can contact them through the support form at https://support.ccleaner.com/s/contact-form?language=en_US&form=general ? There is an email address for support as well, support@ccleaner.com, but because your email address wouldn't match the one in the Pro order I'd expect it to take a while until they get back to you. Unless someone from CCleaner acknowledged this post and expedited things, there is nothing else I can think of. The post limit seems to be rather low here, 4 posts got me to the limit the 11th of June Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 21 Moderators Share Posted June 21 @BasenjiMom what browser are you using? Can you post a screenshot of the 'mat be a robot' message? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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